Remota

About

Docker

Docker is a leading collaborative app development platform, providing tools, content, services, and a vibrant community for modern development teams. As a fully remote organization with a global workforce, Docker needed a smarter way to manage IT logistics and inventory operations across international borders.

"Remota is one of the easiest, most communicative, and helpful third-party logistics partners I've ever worked with."

Jeffrey Strauss, Director, IT, Docker

The

Challenge

Managing IT operations in a remote-only environment comes with unique challenges. Docker needed support with:

Handling international shipments, especially in high-risk regions ️
Ensuring reliable shipping with end-to-end visibility ️
Efficiently reclaiming assets from departing employees Securing and organizing inventory without a central physical office ️
Simplifying logistics while maintaining proactive communication

The

Remota Solution

Remota partnered with Docker’s IT team to design a tailored solution addressing these pain points. As Jeffrey Strauss, Director of IT Operations at Docker, noted:

"In a fully remote environment, we're not able to store new or reclaimed inventory in a secure company location... IT employees were keeping assets in their homes; a huge no-no for so many reasons."

Here’s how Remota stepped in:

Centralized, secure inventory storage and management
Real-time shipping and tracking visibility across all devices
Automated logistics processes, integrating directly with Docker’s systems for seamless coordination
Flexible, custom support, including one-off solutions to meet Docker’s evolving needs

The

Results

Remota’s partnership delivered immediate and measurable results:

97%

Remota’s partnership delivered immediate and measurable results:

21%

of devices were refurbished and reused, saving $89,000 by extending their lifecycle.

Streamlined

international reverse logistics and retrieval processes, improving global operational efficiency.